Twenty years ago, there were over 2,000,000 payphones in America.* Today, the figure is closer to 100,000, and one fifth of those are in New York City alone.^ Once a necessity for people on-the-go, payphones began disappearing rapidly with the emergence of mobile communications. Payphone companies quickly followed. So, did mobile communications kill payphone companies? No, the payphone companies were responsible for their own deaths. They defined themselves by their product,

Every business owner experiences stress, anxiety and doubt. Exercise is the most common prescription we’re given, which usually helps. Yet, sometimes it’s not enough. When exercise doesn’t work, consider exorcise.We associate this word with casting demons out of a person or place. However, business owners can suffer from a similar condition when we harbor negative thoughts, doubts and anxieties in our minds. These thoughts are damaging, harmful, and if allowed to remain, will

Runners run. Walkers walk. Writers write, and singers sing. Mothers, well, mother. And business owners own. What exactly do we own? I tell people that I own and operate a branded merchandise business. In other words, we print logos on nearly anything to help promote businesses. While this description is true, it refers to the products my business offers. What I actually own are the decisions made and actions taken—from the day I started my business until now. I’m not talking