Size matters. Customers want your company big enough to provide the resources to meet their needs but small enough to show them the personal attention they crave. Suppliers want your company big enough to justify the resources you require but small enough that you don't attract the attention of their competitors. Employees want your company big enough to provide career opportunities and appropriate compensation but small enough to notice and recognize their contributions. As

Twenty years ago, there were over 2,000,000 payphones in America.* Today, the figure is closer to 100,000, and one fifth of those are in New York City alone.^ Once a necessity for people on-the-go, payphones began disappearing rapidly with the emergence of mobile communications. Payphone companies quickly followed. So, did mobile communications kill payphone companies? No, the payphone companies were responsible for their own deaths. They defined themselves by their product,

Every business owner experiences stress, anxiety and doubt. Exercise is the most common prescription we’re given, which usually helps. Yet, sometimes it’s not enough. When exercise doesn’t work, consider exorcise.We associate this word with casting demons out of a person or place. However, business owners can suffer from a similar condition when we harbor negative thoughts, doubts and anxieties in our minds. These thoughts are damaging, harmful, and if allowed to remain, will